agoda introduces a range of new features focused on real-time updates and smarter travel planning | News
Digital travel platform Agoda today announced a range of new features designed to help travelers plan and manage their trips with more confidence. The latest updates include real-time flight visibility, an improved hotel browser and AI-powered tools that make choosing the right accommodation faster and more intuitive.
Travelers who book flights through Agoda on iOS and Android can now receive real-time updates throughout their trip. Once a booking is confirmed, Agoda automatically sends updates on flight status, gate and terminal information, check-in counters and baggage carousels, with an average of two to three notifications per booking.
On the hotel side, Agoda introduced Gallery View on its iOS app, allowing users to browse photos ahead through search results. A new AI-powered feature also automatically matches hotel images with relevant guest reviews, so that when users look at a room type, a pool or a restaurant, they can immediately see what other guests have said about that specific feature.
Ittai Chorev, Chief Product Officer at Agoda, said: “Traveling is always a bit stressful, so having the right information at the right time is both helpful and reduces stress. Whether that means seeing the reviews that matter to you next to relevant images when booking a hotel, or knowing your gate number before you even reach the airport when booking a flight, these updates will help travelers make better decisions every step of their journey.”
Agoda has also expanded language support for flight-related chat questions to support Chinese (simplified and traditional), Thai, Indonesian and Hong Kong users in five additional languages, allowing travelers to get help in their preferred language.
Completing this quarter’s Product Update, agoda’s multi-product booking engine now offers travelers the ability to book hotels, flights and activities in one transaction, with all travel components consolidated into the ‘My Trips’ section of the app and website for easy reference. You can read more about this improved experience here.
Travelers can explore the full range of over 6 million vacation rentals, more than 130,000 flight routes and more than 300,000 activities on agoda.com and the agoda app.
