A new Admirals Club lounge inspired by Music City is coming to Nashville International Airport | News
American Airlines continues to invest in improving the customer experience with plans for a new, expanded Admirals Club® lounge in the new Concourse A at Nashville International Airport® (BNA®).
When completed, the approximately 17,000-square-foot lounge will be BNA’s largest airline lounge and nearly three times the size of the current lounge area, giving customers a more spacious and premium place to relax, work or recharge before their flight. The new location offers stunning views of the airport and a design inspired by Nashville’s vibrant culture and Tennessee’s natural landscapes.
A striking feature of the new lounge are the outdoor terraces overlooking the airport and an indoor balcony overlooking the concourse: unique spaces with a nod to Nashville’s welcoming and social atmosphere.
“The new Admirals Club® lounge at BNA reflects American’s continued commitment to improving the travel experience,” said Rhonda Crawford, American’s Senior Vice President of Customer Experience Design and Strategy. “This lounge is designed to give customers the spirit of Nashville while enjoying the comfort, amenities and service they expect from American.”
The Nashville project is part of American’s broader strategy to modernize and expand its Admirals Club® footprint across the system, with new and renovated lounges designed to reflect the character of the cities they serve while providing consistent hospitality, comfort and amenities to customers across the country.
Construction of the new Admirals Club® lounge is expected to begin in 2027. American’s existing lounge area in Concourse C, Level 4 at BNA will remain open to customers during construction to ensure uninterrupted access to the lounge.
“The airport authority is grateful for our long-standing partnership with American Airlines and their decision to continue investing in BNA. American Airlines’ long-term investment in the new Concourse A ensures that we will continue to improve the passenger experience as we grow to more than 40 million passengers over the next decade,” said Doug Kreulen, president and CEO of Metropolitan Nashville Airport Authority. “As we continue to grow, we strive to work with our airline partners to provide excellent customer service and enhanced facilities that meet the ever-evolving needs and interests of travelers. Thank you to American Airlines for continuing to raise the bar.”
Inspired by Nashville, driven by care
The Admirals Club® lounge at BNA reflects more than just premium design: it reflects the values of the Premium Guest Services team that brings the lounge to life. A signature example is the club’s “celebrity guitar,” which collects signatures from artists and celebrities passing through Nashville before being donated to a nonprofit selected by the lounge team. The guitar often supports causes close to their hearts and transforms Music City moments into meaningful community impact. That same spirit of care and purpose extends to every interaction in the lounge, where team members play different roles in creating a thoughtful, premium experience for every guest.
The core of Premium Guest Services is genuine care. These team members approach every itinerary (and every guest) with compassion, understanding that every journey is personal and every solution matters.
