WIZZ AIR APPOINTED WORLD’S MOST PUNCTUAL LOW-COST AIRLINE IN MAY AS IT PREPARES FOR SUMMER PEAK | News
Wizz Air was recognized by OAG* in May 2026 as the world’s most punctual low-cost carrier, with an 87.8 percent on-time performance score and a 99.99 percent flight completion rate across its network.
As the airline enters one of its busiest periods of the year, with a record 1,200 flights per day and carrying more than 200,000 passengers daily, Wizz Air has also introduced a range of operational and customer service measures designed to support reliable performance during the summer travel season.
Record operational performance
Wizz Air achieved strong operational results in May, with a flight completion rate of 99.99 percent across its network and an on-time performance score of 87.8 percent. According to OAG, these results have made Wizz Air the most punctual low-cost airline in the world this month.*
During the summer season, Wizz Air operates approximately 1,200 flights daily to almost 200 destinations on several continents. A Wizz Air plane takes off on average every 72 seconds and transports more than 200,000 passengers every day between almost 50 countries and 185 airports.
More than 4,000 cabin crew, along with thousands of engineers and operations specialists, help deliver these services across the network every day.
Preparing for a busy summer
With summer traditionally being the busiest period for air travel across Europe, Wizz Air has expanded its operational preparedness program to help minimize disruption and maintain schedule reliability.
A special summer task force has been established within the airline’s operational control center and is ready to respond quickly to any disruptions. Operations, customer service, ground handling and communications teams remain in constant contact 24 hours a day to ensure issues can be addressed efficiently.
Weather-related disruptions remain one of the biggest challenges during the summer months. To help mitigate its impact, Wizz Air continues to use artificial intelligence to support operational decision making. Working closely with air traffic control services, the airline is also adjusting the departure times of certain early morning flights to improve schedule stability throughout the day and create greater flexibility in responding to delays.
In addition, Wizz Air is increasing operational resilience through the deployment of additional standby aircraft and resources within its network.
Passengers can also play an important role in ensuring that flights depart on time. Wizz Air encourages customers to arrive at the airport at least two hours before departure, carefully check baggage requirements before traveling and board immediately when called. Larger bags should be placed in overhead lockers, while smaller personal items should be stored under the front seat.
New tools to support passengers during disruptions
To help customers deal with unexpected disruptions, Wizz Air has introduced the new Disruption Assistance service, available during the booking process.
On the day of travel, the service automatically checks flight status and informs passengers if a flight is delayed by more than two hours or is canceled. Eligible customers will then have access to a simple self-service rebooking platform, allowing them to transfer to an alternative flight to their destination free of charge, subject to applicable limits.
If the available alternatives are not suitable, passengers can choose to receive a full refund for both their air ticket and any additional services purchased for the flight in question, including WIZZ Priority and checked baggage, while retaining their original booking.
The airline has also launched Wizz Link, a new feature that allows passengers to manage multiple bookings within a single account, making travel between cities easier to organize.
In another customer-focused development, passengers can now order food, drinks and other products on board directly via Bluetooth via Wizz Air’s mobile app, without the need for an internet connection. Orders can be placed before trolley service begins, reducing wait times and increasing in-flight convenience.
