Emirates launches the world’s most comprehensive travel insurance | News
Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that covers everything including medical cover for conflict-related incidents, backed by airline-managed hotel accommodation and extended stay support in a range of disruption scenarios.
Where itineraries include connections with other airlines or when Emirates services are unavailable, Emirates will also rebook disrupted customers to their destination at no additional charge, including when flights are canceled due to conflict-related disruptions.
Customers can now plan and travel with even greater peace of mind from the moment they book their trip, with comprehensive medical cover in the insurance product, supported by Travel Guard, and additional disruption support from Emirates on top of existing travel insurance offerings.
For customers in South Africa, Emirates Comprehensive Travel Cover will be available from 17 June 2026 and can be purchased when booking flights on emirates.com or added to existing bookings via Manage Booking. The enhanced offering provides South African travelers with comprehensive protection and support before and during their trip, including access to conflict-related medical expense coverage, trip extension benefits and additional assistance in the event of travel disruptions.
Emirates’ new Comprehensive Travel Cover includes trip cancellation coverage, baggage delay or loss compensation, unlimited medical expenses and emergency evacuation coverage worldwide, among other generous benefits. The newly added conflict coverage provides reimbursement for medical expenses up to US$25,000 and a free travel extension of up to 30 days. Coverage is not limited by government travel advice.
Rooted in Emirates’ brand promise of ‘fly better’ and its duty of care to customers is airline-managed hotel accommodation during disruptions, including airspace closures**. This is in addition to existing customer-facing benefits such as a free date change for tickets booked from April 2, and the option to hold my fare for free for 24 hours, giving travelers flexibility, reassurance and support every step of the way.
Emirates Comprehensive Travel Cover is available at an accessible premium and offers exceptional value. Available from today, can be purchased on emirates.com at the time of booking or added to existing bookings via Manage Booking.*
Sir Tim Clark, President of Emirates Airline said: “By listening to customer feedback, we realized that demand for travel remains strong, but there was a gap in the market for travel insurance coverage. That’s why we acted to meet the needs of our customers. Together with Travel Guard, a leader in the global insurance industry, Emirates is pleased to offer an enhanced travel insurance product that is as comprehensive as it is reassuring for a wider range of situations. With strong demand for summer travel, we are proud to to offer our customers extra confidence when planning their trips to and through Dubai when they book with Emirates.”
Russel Antonio, Head of Global Business & Partnerships, Travel Guard added: “Our long-standing partnership with Emirates is based on a shared commitment to improving the customer experience. By joining forces again, this new, comprehensive travel product delivers enhanced protection that sets a new benchmark in the industry and meets the needs of today’s traveler.”
*Terms and conditions apply, coverage and availability may vary by market
**Provided as an airline service (no insurance related benefit)
The Extended Travel Coverage is available in the following markets:
Austria, Bahrain, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Kuwait, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom
