Best Social Media Marketing Tools 2026

The best social media marketing tools help small businesses plan content, create posts, schedule campaigns, monitor engagement, and measure results across platforms like Instagram, Facebook, TikTok, LinkedIn, Pinterest, and YouTube. The right tool can save time, keep your posting calendar consistent, and give you clearer insight into which content drives engagement, traffic, and sales.
For this guide, I reviewed social media marketing tools based on publishing features, content creation tools, analytics, engagement management, AI capabilities, supported platforms, pricing, integrations, and ease of use.
I’ve spent the past decade working in digital marketing, social media management, retail, and ecommerce, including hands-on work with Shopify and Amazon stores. My experience includes planning content calendars, creating social media campaigns, managing brand assets, writing posts and captions, tracking performance, and using marketing tools to support day-to-day business growth.
I regularly evaluate ecommerce, marketing, CRM, and business software for Fit Small Business. For this guide, I reviewed social media marketing tools through the lens of a small business owner or social media manager who needs to create better content, post consistently, save time, and understand what is actually working.
Best social media marketing tools compared
Canva: Best social media creation tool

Pros
- Free plan includes unlimited use of Canva’s core design platform
- Thousands of templates for social posts, stories, thumbnails, videos, and ads
- Beginner-friendly drag-and-drop editor
- Brand Kit for storing logos, colors, and fonts
- AI writing, design, and image editing tools
- Social media content planner and scheduler on paid plans
Cons
- Social media publishing is only available on paid plans
- Publisher only supports select platforms, including Facebook, Instagram, TikTok, and LinkedIn
- Designs can look similar to other businesses using the same templates
- Advanced brand and team features require Canva Pro or Canva Teams
Canva is my top pick for social media content creation because it makes professional-looking design accessible to small businesses without requiring design experience. I’ve used Canva to create social media graphics, campaign assets, presentations, ads, and branded ecommerce materials, and its drag-and-drop editor is one of the easiest tools to learn.
If you’ve used Canva before, you know how helpful and efficient it is. If you haven’t, it’s probably the most powerful content creation tool you can have in your social media toolkit. Canva has tools for any design you need, from social media posts and covers to logos and business cards, to build your brand presence. It’s useful whether you need a quick design mockup or a full-blown graphic for your marketing materials.
The best part is that it’s free to use almost all its features (and from my experience, more than enough). But you can also upgrade to its paid plans for team-wide access, more designs, templates, and storage, and use of its Brand Kit for fully branded designs.
Aside from its design tools, Canva now also boasts a QR code generator, AI tools, and even a social media planner and scheduler, making it an all-around powerhouse. If there’s one drawback to the platform, many businesses also use it, so there’s a chance your designs may not be 100% unique. However, there are thousands of templates and elements to choose from, and lots of design freedom.
Annual billing shown. Month-to-month billing costs more. Canva also offers enterprise plans with custom pricing. Canva Teams pricing starts with three users and can expand at an added cost
- Drag-and-drop design editor
- Social media templates for posts, stories, reels, thumbnails, banners, and ads
- Stock photos, graphics, icons, fonts, videos, and design elements
- Brand Kit for logos, colors, fonts, and branded templates
- AI writing, image editing, and design tools
- Team sharing and collaboration tools
- Cloud storage for brand assets and design files
- QR code generator
- Social media content planner and publisher on paid plans
Animoto: Best for creating short-form videos

Pros
- It has an online video editor for short-form videos.
- Templates for various video types include demos, promos, and more.
- Free plan is available (and low-cost paid plans).
- You can instantly publish videos to social media.
- It provides free access to the stock music library.
Cons
- It is only suitable for simple, short-form videos.
- Free plan has Animoto branding on your videos.
- Stock videos, photos, and voiceover features are only available on the highest plans.
Aside from image content, video is another way to gain traction on social media (and one of the fastest-growing ones). That’s what makes Animoto one of the best social media marketing tools around.
Animoto is an online video editing platform with templates for various short-form videos (promotional videos, testimonials, to name a few) and a library of stock videos and audio. Then, when you’re done, you can instantly share your finished video on social media.
What I particularly like about Animoto is that it makes the video creation process so much easier. Forget about using high-end, expensive video editing software that’ll take months to master.
With Animoto, it’s all a matter of choosing the right template, pasting and cutting your video, and then sharing it once it’s done. It’s especially useful because today’s social media users prefer more authentic, short-form videos to longer, highly polished ones.
Animoto is also a very beginner-friendly platform. However, don’t expect it to have the most advanced editing tools. At most, you’ll only be able to slice and paste videos together, do basic cropping, and add music, so it’s not the best for heavy-duty editing. But for social media, it’s one of the best video-making tools to add to your arsenal.
For social media marketing, Basic is the first useful paid plan because it removes the Animoto watermark and allows unlimited downloads. Professional is better for branded videos because it adds custom logos, brand colors, licensed music, and Getty Images stock assets. Professional Plus is best for teams because it includes three users, more premium stock assets, 10 saved brands, and 25 saved templates.
- Easy-to-use video editing tool
- Templates for various video types, including demos, ads, teasers, and more
- Instant share-to-social function
- Stock library with videos, images, and music
- Voiceover recording
- Screen recording
- Team collaboration
Tailor Brands: Best for generating social media templates

Pros
- It has an easy-to-use platform for generating templates for social media posts, stories, and templates.
- All templates are modern and well-designed.
- Platform can also generate logos, websites, and other branding materials.
Cons
- It has no templates for Snapchat, TikTok, or Pinterest (only Facebook, Instagram, X, YouTube, and LinkedIn).
- It provides very limited design freedom because it’s a generator.
- You’ll need to pay to download your designs.
If you’re looking for something simpler to create social media templates that’s also free to start, the best answer is Tailor Brands. Tailor Brands is one of the best social media tools for small businesses because it’s a fast, easy, and free way to generate templates for several social media posts. You can generate templates for posts, banners, vertical stories, and even thumbnails.
The best part is that all of Tailor Brands’ templates are modern, well-designed, and offer a wide variety that suits nearly any business. It’s also very easy to use as you only need to follow the prompts on each screen and choose your preferred styles and colors. Conversely, the drawback is that you won’t have as much design freedom as with a platform like Canva.
Still, if you have little experience with graphic design but want beautiful templates for your social media posts, Tailor Brands can help you. It has the same functionality for creating logos and websites, so it’s an all-around design tool.
For social media marketing, Basic is enough if you only need logo files, a digital business card, a website builder, and a social media post maker. Standard is better for businesses that need vector logo files, branded decks, and a free domain. Premium stands out for businesses that also need a website with ecommerce features, online payments, SEO tools, and branded presentations. Elite is mainly useful if you also want LLC formation included.
- All-in-one design generator for the following:
- Social media templates (Facebook, X, Instagram, YouTube, LinkedIn)
- Websites
- Logos
- Legal documents
- Business cards
- Print marketing materials
- Apparel
- Business email headers
- Business LLC filing
- Domain registration
99Designs: Best for custom branding on social media

Pros
- It offers affordable custom design services from experts.
- You can hold a design contest or work with a designer one-on-one.
- Your branding and designs will be 100% custom and unique.
Cons
- It doesn’t offer design services for social media posts (only branding).
- Services are only on a one-time basis (no ongoing partnerships).
- It is more expensive than using a design platform.
If you’re only starting your social media and branding journey, you may want to build a brand identity for your business first. This includes developing your logo, brand colors, and other imagery and illustrations, which you can then place as your social media profile photos and covers before posting content.
While you can create your brand identity on any design platform, if you want a more expert touch and unique designs, you can hire a professional designer to do it for you. One of the best platforms for that is 99Designs, which offers affordable design service packages.
Particularly, the Logo & Social Media Pack at $399 is a perfect choice for building your brand on social media, as it already includes a logo, Facebook and X (Twitter) header, and a YouTube cover.
However, since 99Designs offers services in packages, it may have limited use once your brand identity is established on social media. But if you’re still in the beginning stages, it’s an affordable way to create an identity that’s uniquely yours.
- Custom design services for logos and social media headers
- Brand identity development
- Website and landing page design
- Custom illustrations for merchandise and packaging
Copy.ai: Best for generating social media captions

Pros
- You can easily generate social media captions (or polish up your drafts).
- Free plan offers unlimited writing projects.
- You can generate website copy, blogs, and other marketing content.
Cons
- It doesn’t customize copy for each social media platform.
- It is still prone to copy errors—content will need editing before they’re published.
- Plans quickly get expensive for unlimited word counts.
Captions are one-half of your social media posts and play just as important a role in getting people to engage with your content. But they can often be tricky to write. If you need an extra hand to create or even edit and polish up your social media captions, Copy.ai can do just that. In fact, it’s one of our top AI content writers and is overall one of today’s most useful tools for social media marketing.
There are a handful of AI content writers on the market, but I find Copy.ai the best suited for all things marketing. You can use it to generate social media captions (just be sure to write good prompts), or just as a caption idea generator or copyeditor. Overall, it’s a handy tool to help with any written content.
Chat plan is the best for most small businesses using the platform for social media marketing. It gives small teams access to AI writing tools for captions, hooks, campaign copy, content repurposing, and post variations without moving into Copy.ai’s higher-cost GTM workflow plans.
Copy.ai also offers GTM/workflow plans starting at $1,000 per month when billed annually. These plans are built for larger teams that need workflow credits, AI-powered go-to-market automation, and higher-volume content or sales processes. For a small business social media toolkit, the Chat plan is the relevant option to compare.
- AI copywriter for marketing content
- AI chatbot
- Brand voice customization
- Infobase to save important content
Unfold: Best for designing Facebook and Instagram Stories

Pros
- It specializes in vertical content like Facebook and Instagram Stories and Pinterest Pins.
- It has over 400 modern vertical content templates.
- It has a free plan for the design platform and “link in bio” page builder.
- It has a share-to-social function and Brand Kit on higher plans.
Cons
- It is only available as a mobile app.
- Share-to-social function is only available on the highest plan.
- Not all templates and designs may be suitable for your branding.
Social media wouldn’t be social media without all the vertical content, such as Facebook and Instagram Stories, TikTok, and even Snapchat. It’s a staple of modern social media. That’s why Unfold is one of the best social media marketing tools on our radar for content creation. It specializes in designing vertical content that perfectly fits Stories, Snapchats, and even Pinterest Pins.
Unfold also has a brand kit to store your logos, colors, and fonts, plus a “link in bio” website builder. And if those templates look familiar to you, that’s because they’re from the same design team that brought you Squarespace’s signature ultraslick and modern designs. There’s also a selection of templates, all of which are similarly modern and well-designed.
The main downside of Unfold is that all its features are only accessible via its app. There is no online design platform, which can make it a little tricky to navigate. On the flip side, having an app makes it easy to design and post all in one go. Another possible disadvantage is that its designs can look somewhat uniform and may not accurately represent your brand.
Unfold Plus includes a three-day free trial for yearly memberships. Unfold Pro includes a seven-day free trial for monthly and annual memberships. Payment is handled through Apple or Google, depending on the device.
- Design platform for stories and other social media images and videos
- 400-plus templates for various social media content
- Share-to-social feature
- Brand kit to upload your own logo and brand assets
- Instagram feed planner
- Link in bio page builder
Hootsuite: Best for social media publishing and analysis

Pros
- It is the best all-in-one platform for scheduling and publishing content and monitoring engagement and analytics.
- It is beginner-friendly.
- There’s also a mention tracker, unified inbox, and advertising management tools.
- You can try out its tools individually for free.
Cons
- It has no free plan (only some free tools), and plans start at $99 per month.
- You can only manage up to 10 social media accounts on the starting plan costing $99/month.
- Employee advocacy and review management tools are only available on the Enterprise plan.
Creating your social media content is only half the journey. The other half is managing and scheduling them all so they reach your audience at optimal times. One of the best life-saving tools for social media marketing on that front is Hootsuite. Hootsuite is the best platform for scheduling social media posts across multiple platforms, all from one site.
The main drawback with Hootsuite is that it’s not free and has a slightly higher price point than other providers on this list. But other than that, it’s the best social media marketing tool on the market for handling several social media accounts from one source, especially if you’re a beginner. Aside from scheduling, Hootsuite has social listening, analytics, engagement tools, and an inbox for audience messages.
If you’re looking for just one tool to invest in for social media management, publishing, and tracking, Hootsuite is our top recommendation. It has everything you need on one easy-to-use platform.
- Social media scheduling and publishing platform
- Up to 50 social media platforms (on the Enterprise plan)
- Content calendar
- Social listening (mentions and reviews tracker)
- Social media analytics
- Engagement tools
- Unified inbox
- Social media advertising
- Influencer and UGC management
- Employee advocacy tools
- Link in bio
- 100-plus integrations, including Canva and Asana
- AI content generator
Sprout Social: Best for social listening

Pros
- It has advanced tools for tracking social media mentions and audience sentiment.
- AI-powered analytics include platform vs platform comparisons, trend analysis, and more.
- You can also plan, schedule, and publish your social media content.
- It also has a centralized inbox for multiple social media platforms.
Cons
- It can be difficult to navigate for beginners.
- Having too many tools can be overwhelming for one person to handle.
- It has no free plan.
- Plans start at $199/month for one user.
- Social media mention tracker
- Centralized social media message inbox
- Analytics for audience data and sentiment, competitor insight, campaign analytics, and market trends
- Review management for Google Business Profile, Facebook, and TripAdvisor
- Automated chatbots
- Message tagging and task assignment tools
- Crisis management alerts
- Content scheduler, publisher, and calendar
- Employee brand advocacy
- Influencer marketing management
Buffer: Best for content ideation and organization

Pros
- At-a-glance dashboard lets you easily view, manage, and brainstorm new content ideas.
- You can schedule up to 2,000 posts on the free plan, across 3 social media platforms.
- It has a built-in tool for storing content ideas, plus an AI assistant.
Cons
- It doesn’t have a centralized inbox to respond to messages, only for comments.
- It has no tools for social listening or ad management.
- Costs increase for multiple social media channels.
It’s no secret that social media hinges on creating lots of content—constantly. But that also means organizing and ideating content can become a challenge. A common crisis many social media managers face is ideating new and fresh content that doesn’t feel repetitive and still aligns with your social media objectives.
One of the best social media marketing tools to help with that is Buffer. This is because it has a dashboard that lets you view and organize all your social media content on one at-a-glance board. It can also tag all your content, for instance, by type, topic, or platform. This makes it much easier to think up new content ideas and then conveniently organize them into their proper places. Plus, it’s completely free to use.
However, Buffer has a few limitations, particularly in terms of audience engagement. It doesn’t have a centralized inbox to respond to all your messages, for one, or a social media mention tracker. It’s solely a content planning, publishing, and planning tool. However, it gets a few points for supporting even nonmajor social media platforms like Threads and Mastodon. Also, it’s very user-friendly, so even a beginner can use it to get started.
- Content dashboard
- Idea library
- Content publishing and scheduling
- Support for 10 social media platforms, including Threads and Mastodon
- AI content creation assistant
- 30-plus integrations, including Canva and Zapier
- Comments tracker
- Social media analytics
Later Influence: Best for influencer marketing management

Pros
- It has a dedicated platform for managing influencer campaigns.
- It has an in-house influencer community you can connect with.
- Later’s team is also ready to help with your campaigns.
Cons
- Pricing is custom; you’ll need to contact the team for a quote.
- There is no free plan or trial to test the platform.
- Assistive services from the Later team are only available on higher plans.
One of the fastest-growing social media strategies today is influencer marketing. Influencers can lend credibility to your brand and bring in new audiences, especially in niche areas. However, handling influencers correctly can be challenging, especially if you’re unfamiliar with the process. You’ll need to source the right influencers, guide their content, and of course, pay them accordingly.
If you want to try influencer marketing, one of the best social tools for businesses is Later Influence. The platform makes it easy to run influencer campaigns, from helping you source influencers from its in-house community to tracking your campaign metrics. Plus, Later.com’s team is also ready to assist with your campaigns if you need them (on the Managed and Custom plans).
The only drawback of the platform is that its pricing is customized for each business, so you’ll need to contact the team to obtain a quote. However, it’s the only platform with a dedicated tool for influencer campaigns, so if you’re serious about doing influencer marketing for the long term, it could be worth the investment.
- Influencer management platform
- Influencer and user-generated content (UGC) creator database
- Campaign analytics
- Influencer campaign services
- Influencer tracking, gifting, and payments
Semrush Social: Best for competitor analysis

Pros
- You can get in-depth analyses of your competitors’ social media analytics.
- It has a content scheduling and publishing tool and a centralized inbox.
- It allows content tagging to organize your communications.
Cons
- Content publisher only supports Facebook, X (Twitter), Pinterest, LinkedIn, and Google Business Profile.
- It has no free plan.
- Platform is not as user-friendly as others.
- It doesn’t give social media recommendations, only analyses.
- In-depth social media competitor analysis
- Engagement, mentions, and hashtags tracker
- Social media scheduling and publishing for Facebook, X (Twitter), LinkedIn, and Pinterest
- Centralized inbox
- Social media analytics
HubSpot: Best for tracking keywords on social media

Pros
- You can track your keyword mentions on social media.
- Social media tools can easily integrate with HubSpot’s other marketing and sales tools.
- You can also schedule and publish content and track analytics.
Cons
- Its interface can be complicated, not for beginners.
- It has no standalone plan for only the social media software—you’ll need to purchase the full Marketing Hub Professional plan at $800/month.
- It only supports four platforms: Facebook, Instagram, Twitter, and LinkedIn.
Aside from tracking your competitors’ social media analytics, it’s also crucial to monitor your keywords. Because social media is steadily growing as a secondary search engine, ensuring your brand gets mentioned alongside the right keywords is important. For example, if you own an organic cafe in Seattle, you’d probably want your brand to get mentioned alongside the keywords “organic coffee Seattle.”
This specific feature makes HubSpot one of the best marketing tools for social media. HubSpot has a keyword tracking tool that works like a mention tracker, except you can focus on specific keywords. This helps you prioritize important conversations. It also has a regular mention tracker and a publishing platform you can link directly to your HubSpot customer relationship management (CRM) platform.
However, HubSpot’s main limitation is that it only supports Facebook, X (Twitter), Instagram, and LinkedIn, so it’s not the best fit if you have a comprehensive, far-ranging social media strategy. Also, it’s not very beginner- or budget-friendly at $800 monthly (although it includes many advanced tools).
Because of its rather costly price point (the highest on this list), I find HubSpot’s social media tools better suited for more advanced teams than beginners. However, HubSpot’s always been a reliable platform for all things marketing and sales, so if you have the budget, it’s worth the investment.
HubSpot’s Social Media Management Software comes as part of its Marketing Hub Professional Plan at $800/month. Unfortunately, it doesn’t offer it as a standalone. However, the plan also comes with full access to the HubSpot marketing suite with email marketing, SEO, chatbots, and more. Visit its pricing page for more information
- Social media keyword and mention tracker
- Content scheduler and publisher
- Content tagging and organization
- Social media analytics
- Integration with HubSpot’s CRM
Nextiva: Best for customer Service on social media

Pros
- It covers all the essentials: social media publishing, monitoring, and engagement.
- It has a centralized inbox for social media, email, and SMS.
- It supports Facebook, X (Twitter), Instagram, YouTube, LinkedIn, TikTok, and YouTube.
Cons
- It doesn’t support Pinterest or Snapchat (Pinterest coming soon).
- It has no free plan or free trial.
- Analytics don’t include market trends or competitor insights.
These days, social media’s purpose is more than just sharing content and engaging with customers. It’s also increasingly becoming the platform customers use for support and assistance. So if you want to prepare your business for that, one of the best tools that can help is Nextiva.
Aside from the standard social listening and responding, Nextiva also has a helpdesk tool that streamlines communications across social media, email, and SMS into one central inbox. This makes it much easier to handle all your incoming queries and serve your customers.
Nextiva also allows you to manage your reviews from within the platform and, on higher plans, communicate with customers via voice calls.
These features make Nextiva a pretty powerful customer relationship platform overall. Plus, it allows content publishing on all the major social platforms, Facebook, Instagram, X (Twitter), LinkedIn, Pinterest, and YouTube.
Its main weakness is that it doesn’t have any chatbots until the higher plans. Overall, if customer support is valuable to your business, Nextiva is one of the best tools for social media marketing and management.
- Centralized inbox for social media (Facebook, Instagram, X, YouTube, LinkedIn), SMS, and emails
- Social media publishing and scheduling
- Mentions and engagement tracker
- Social media analytics
- Reviews management
- Website live chat
Methodology: How I evaluated the best social media marketing tools
To evaluate the best social media marketing tools for small businesses, I focused on platforms that help with the core parts of running social media: creating content, planning campaigns, scheduling posts, publishing across channels, monitoring engagement, tracking performance, and managing customer interactions.
I compared each tool based on pricing, ease of use, supported social platforms, content creation features, publishing and scheduling tools, analytics, social listening, engagement management, AI features, integrations, support, and overall small business value. I also considered whether each platform works better as a standalone tool or as part of a broader social media workflow.
- Cost: I reviewed free plans, entry-level pricing, monthly billing, user limits, channel limits, and whether key features are locked behind higher-tier plans. Since small businesses often need affordable tools that can scale, I gave higher scores to platforms with free or low-cost starter plans, transparent pricing, and useful features at the entry level.
- Core features: I evaluated each tool based on its main function. For content creation tools, I looked for design templates, image editing, video tools, brand kits, AI writing support, and social media asset libraries. For publishing and analytics tools, I looked for content calendars, scheduling, platform support, social inboxes, approval workflows, performance reporting, and campaign tracking.
- Advanced and niche features: I gave additional credit to tools with features that help small businesses grow beyond basic posting. These include AI caption generation, social listening, competitor analysis, influencer campaign management, customer service inboxes, CRM connections, keyword tracking, link-in-bio tools, brand monitoring, and deeper reporting.
- Ease of use and support: I reviewed how easy each tool is to set up, learn, and maintain. I also considered whether users can access help through knowledge bases, tutorials, live chat, email, phone, or social media support. Tools scored higher if they were simple enough for busy business owners and small teams to use without a long onboarding process.
- Expert score: For my expert score, I considered my experience using and evaluating social media, marketing, ecommerce, and business software. I looked at each platform’s usability, feature quality, value for money, and how well it supports real small business marketing workflows, from creating posts to measuring results.
How to choose social media marketing tools
The best social media marketing tools depend on what you need help with most, whether that is creating content, scheduling posts, analyzing performance, responding to messages, or managing campaigns across multiple channels. Use the steps below to choose the right tool for your workflow, budget, and growth plans.
Step 1: Decide your main workflow
Start by identifying your biggest social media bottleneck. If creating posts takes too much time, choose a design or AI content tool. If you struggle to stay consistent, choose a scheduler. If you need to understand what is working, choose an analytics platform. If customers regularly message or comment on social media, choose a tool with a social inbox.
Common workflows include:
- Content creation: Canva, Animoto, Copy.ai, Unfold
- Scheduling and publishing: Buffer, Hootsuite, Later, SocialPilot
- Analytics and competitor tracking: Sprout Social, Semrush Social, Metricool
- Social listening and monitoring: Sprout Social, Agorapulse, Semrush Social
- Customer engagement: Nextiva, Hootsuite, Sprout Social, Agorapulse
- Influencer management: Later Influence
- All-in-one social media management: Hootsuite, Sprout Social, Buffer
Choosing based on your main workflow keeps you from paying for features you do not need.
Step 2: List the social channels you use
Next, confirm that the tool supports the platforms where your business is active. Not every social media marketing tool supports every channel, and some tools are stronger for visual platforms than others.
Check support for:
- TikTok
- YouTube Shorts
- X
- Threads
- Google Business
For example, a restaurant may prioritize Instagram, TikTok, and Google Business, while a B2B service provider may care more about LinkedIn and X. If you are active on multiple platforms, choose a tool with broad channel support and a unified calendar.
Step 3: Compare publishing and scheduling limits
Scheduling tools can vary widely in what they allow on entry-level plans. Check how many users, social channels, scheduled posts, queues, and calendar views are included.
Compare:
- Number of connected social channels
- Number of scheduled posts
- Calendar view and queue management
- Drafts and post approvals
- Team permissions
- Best-time-to-post recommendations
- Bulk scheduling
- Post recycling or republishing
- Client or brand workspaces
If you manage multiple brands, locations, or clients, approval workflows and separate workspaces may matter more than the lowest monthly price.
Step 4: Review content creation tools
Content tools should help you create better posts faster. Look for templates, brand kits, captions, video tools, image resizing, and reusable assets.
Features to check include:
- Social media templates
- Brand kits for logos, colors, and fonts
- AI captions and post ideas
- Hashtag suggestions
- Video editing tools
- Image resizing by platform
- Stock photos, icons, music, and design elements
- Asset libraries
- Link-in-bio tools
- Collaboration and commenting
If your business posts often on Instagram, TikTok, Facebook Stories, or YouTube Shorts, prioritize tools with strong mobile and vertical content features.
Step 5: Check reporting and analytics
Analytics help you understand which posts, platforms, and campaigns are working. At minimum, a social media marketing tool should show engagement, reach, clicks, and follower growth.
Compare reporting for:
- Engagement rate
- Reach and impressions
- Link clicks
- Follower growth
- Video views
- Best time to post
- Top-performing posts
- Campaign reports
- Competitor tracking
- Exportable reports
- Custom dashboards
If reporting to clients, managers, or business partners matters, look for exportable reports and clear visual dashboards.
Step 6: Evaluate engagement tools
Engagement tools matter if customers contact you through comments, direct messages, reviews, or mentions. A social inbox can help you respond faster and keep messages from getting missed.
Look for:
- Unified inbox
- Comment and DM management
- Review monitoring
- Mention tracking
- Saved replies
- Assignment tools
- Internal notes
- Response time reporting
- Customer profile history
These features are especially useful for restaurants, local businesses, service providers, ecommerce brands, and any business using social media for customer service.
Step 7: Compare pricing by channel, user, and brand
Social media marketing tools use different pricing models. Some charge by connected channel, some by user, and others by workspace, brand, or client account.
Before choosing, calculate the total cost based on your real setup. Include your social channels, users, scheduled post volume, reporting needs, AI usage, approvals, and whether you manage more than one brand.
How much do social media marketing tools cost?
Most small businesses can start with a free or low-cost social media marketing tool, but teams that need analytics, approvals, social listening, or multiple users should compare total cost by channel and seat.
Free tools can work well for solo business owners or teams with one or two channels. Paid plans are usually worth it when you need consistent publishing, stronger analytics, multiple users, brand approvals, competitor tracking, or customer engagement tools.
Frequently asked questions
Bottom line
Good social media marketing needs great tools. Because social media marketing covers a wide expanse of strategies, the best social media tools should also equip you to handle most, if not all, of them.
We searched high and low, and our best recommendations for small businesses are Canva for content creation and Hootsuite for publishing and analytics. Combined, they can give you all the tools you need to build a strong social media strategy to grow your brand.
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