RIU Hotels & Resorts has launched a new mobile application for RIU Partner Club | News
The tool allows more than 100,000 members in 139 countries to manage bookings, check points and manage their professional profiles in real time from iOS and Android devices.
What benefits does the new application offer for travel agencies?
The tool is designed to optimize the daily operations of the retail sector. The application focuses on the digitalization of processes that previously required more complex management, now allowing direct access to the entire portfolio of RIU Hotels & Resorts.
Professionals can now register sales and book stays for personal use in a simplified way. This flexibility responds to market demand for mobile solutions that enable full control over professional activities from any location.
Technical and functional pillars of the RIU Partner Club app
The mobile application architecture is based on operational efficiency and data transparency for the agent:
Booking management: Optimized process for registering your own sales and bookings.
Real-time synchronization: instant consultation of history, profile and accumulated points status.
Loyalty Program: Accumulation of points that can be redeemed for stays that do not expire, as long as the account records periodic activity.
KPIs and key data of the RIU Partner Club program
Indicator
Data detail
Active members
+100,000 travel agents
Global reach
139 countries
Track record
More than 30 years in the sector
Availability
App Store (iOS) and Google Play (Android)
Presence of the brand
101 hotels in 22 countries
“This launch aims to strengthen the chain’s relationship with one of its most valued segments: travel agencies, which provide advanced technological support to facilitate their work.”
What is the impact of the RIU Partner Club on the tourism sector?
With more than thirty years of history, the program is consolidating itself as a benchmark for B2B loyalty. By integrating mobile solutions, RIU reaffirms its commitment to the retail channel, offering autonomy and direct rewards for the recommendation of its holiday hotels and the RIU Plaza city line.
Frequently Asked Questions (FAQ)
1. Where can I download the RIU Partner Club app? The application is available for free on the official App Store for Apple users and Google Play for Android devices.
2. Who can register for the RIU Partner Club program? It is an exclusive program for retail travel agents who want to manage their turnover and obtain benefits for their loyalty to the chain.
3. Do the points collected in the new application expire? The points do not expire as long as the agent’s account remains active and sales are periodically recorded in the system.
4. What booking functions does the mobile tool offer? This allows you to record sales to end customers and process bookings for your own stays, for the travel agent’s pleasure.
5. In how many countries is the RIU agent program available? The program has an active community in 139 countries and provides global support to industry professionals.
6. Can I view my points history in real time? Yes, one of the pillars of the app is total real-time control, allowing you to instantly view your points status and booking history.
