Zoom CEO Eric Yuan says AI will shorten our workweek

Zoom founder and CEO Eric Yuan believes AI assistants will finally allow us to shorten our workweek. Speaking onstage at the TechCrunch Disrupt 2025 conference on Monday, Yuan discussed its videoconferencing product’s embrace of AI, including a “digital twin” feature where an AI avatar can speak for you.

Yuan began using his AI avatar during an earnings call with investors this year, demonstrating the technology’s potential and ability to push the “boundaries of communication,” he said.

At Disrupt, the director emphasized that he spent a lot of time talking about AI and the right products to bring to market.

When asked what he invests in, he replied: “AI, AI and more AI.” The technology is the subject of multi-hour strategy meetings as Zoom believes in its potential to transform work.

Yuan also suggested that there are many more use cases for AI companions beyond just video conferencing stand-ins. He offered a possible future scenario where two business leaders were negotiating a contract over Zoom.

Instead of sitting on the phone for a long time, they could send their digital twins to work on the plan together first, Yuan said.

He also talked about how AI can help with email, checking your messages for you and helping you figure out what’s important and what needs a response.

Additionally, Yuan believes AI could improve Zoom’s broader suite of solutions, including things like online whiteboard And joint documents.

“Today I need a manual focus on all those products to get the work done. Ultimately, AI will help,” Yuan said.

“By doing that, we don’t have to work five days a week anymore, right?… Fast forward five years, three days or four days [a week]. That is a goal,” he said.