Why Deloitte is betting big on AI despite a $10M refund
AI companies are carrying out their long-awaited entrepreneurial activities, but the results are highly inconsistent. Just this week, Deloitte announced that it is rolling out Anthropic’s Claude to all 500,000 employees. On the same day, the Australian government forced Deloitte to refund a contract because their AI-generated report was full of false quotes. It’s a perfect snapshot of where we are today: companies are racing to adopt AI tools before they’ve figured out how to use them responsibly.
In this episode of Equity, Kirsten Korosec, Anthony Ha and Sean O’Kane dive into the messy reality of AI in the workplace, financing news and regulatory drama in technology and transportation.
Listen to the full episode for more news from the week, including:
- Zendesk’s claim that its new AI agents can handle 80% of customer service tickets autonomously, and what happens in the other 20%
Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday.
Subscribe to us at Apple podcasts, Cloudy, Spotify and all casts. You can also follow Equity on X And Wiresat @EquityPod.
