Customer
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AI
Solidroad just raised $6.5M to reinvent customer service with AI that coaches, not replaces
Become a member of the event that is trusted by business leaders for almost two decades. VB Transform brings together…
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Affiliate Marketing
Top Customer Satisfaction KPIs to Power Your Referral Strategy
You don’t need to see numbers to know that a friendly referral is more effective than the most expensive marketing…
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AI
Revolutionizing Agentic AI Customer Support with Autonomous Problem-Solving
With customer expectations soaring in a digital age, traditional support setups are now failing. Customers with long wait times, endless…
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Real estate
Ingenius hires Sue Woodard as Chief Customer Officer
As Chief Customer Officer at Ingenius, Woodard will focus on helping companies to use the data insights of Ingenius to…
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Real estate
Newrez president Baron Silverstein on customer retention and technology
Silverstein: It’s been a wild ride, but it’s also been fun. It’s been exciting. The mortgage industry basically continues to…
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Affiliate Marketing
6 Tactics for Customer Retention
Retaining customers as an online brand is not always an easy task. As the competition mounts up online, introducing new…
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Real estate
Insuring customer insurance in a volatile real estate market
The year 2025 will be a transformative year for real estate. Rising private home insurance rates, fueled by rising claims…
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Affiliate Marketing
6 Ways Customer Service Can Revamp Your Marketing in 2025
It’s no secret that great customer service matters — especially online. Amazon CEO Jeff Bezos said, “If you make customers…
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Real estate
Reverse mortgage professional shares his insights as a customer
Tim Nelson, reverse department manager at VIP mortgageis a 35 year veteran of the mortgage industry and has focused exclusively…
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AI
The Future of Online Casino Customer Support
The online casino landscape and demand for exceptional customer support is rapidly evolving. As more players turn to digital platforms…
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