MoxiWorks promotes Dave Greenbaum to Chief Customer Officer
His extensive responsibilities include leading customer success initiatives, managing customer support activities and stimulating long-term retention and satisfaction efforts in the network of the company of more than 3,000 brokers and 400,000 brokers.
“The leadership of Dave is determined by his deep empathy for customers and a relentless focus on results,” said Elfman. “He is a natural fit for this role and has already had a lasting impact on how we support and grow our customers. While we continue to develop our platform, Dave ensures that our customers remain the core of everything we do.”
Greenbaum came to MoxiWorks in 2022 due to the acquisition of ActivePipeWhere he held various operational leadership roles.
At MoxiWorks he has led a number of structural changes in the customer organization, including the implementation of new support models and closer integration between customer -oriented teams and product development.
Under his leadership, the company reported a customer satisfaction score above 95%.
“I am honored to take on this role and to continue to shape the future of how we serve our customers,” said Greenbaum. “I really like to be part of a platform that helps real estate professionals to grow their business and find more balance in their lives.”
Before his term of office at MoxiWorks and ActivePipe, Greenbaum spent more than 15 years with leadership positions in the proptech and packaging sectors with a focus on sales, activities and success of customers.
