Aeroitalia expands technology partnership with Navitaire | News
Aeroitalia is expanding its partnership with Navitaire, an Amadeus company, with plans to deploy a range of cutting-edge solutions aimed at simplifying operations and improving customer experience.
Central to this initiative is the continued use of New Skies, a modern reservations and retail platform built for low-cost and hybrid airlines.
Unlike traditional systems, it uses a single order architecture that manages both supply and order throughout the customer journey.
This allows Aeroitalia to deliver faster, more flexible retail with personalized promotions and dynamic offers, while also supporting seamless check-in, real-time disruption management and omnichannel distribution.
The cloud-native design ensures scalability and efficiency, and tools like AppCenter improve agent speed and usability.
The airline also plans to use Navitaire’s pricing solution to optimize fares and ancillary services in real time, and Navitaire Loyalty to build flexible, data-driven programs that reward frequent travelers.
SkyLedger, an integrated revenue accounting system, is expected to provide near real-time financial visibility and auditability.
Navitaire Dynamic Pricing will support new tactics and strategies to increase revenue for airline tickets and ancillary services with flexibility, data and performance, while Navitaire Loyalty will help Aeroitalia build, manage and increase customer engagement through flexible, data-driven programs that reward repeat trips.
Gaetano Intrieri, CEO of Aeroitalia, said: “New Skies was designed with hybrid airlines like ours in mind and allows Aeroitalia to innovate on our own terms and deliver unparalleled flexibility, scalability and additional revenue potential.”
Launched in 2022, Aeroitalia operates a fleet of 15 aircraft on routes across Italy and Europe. The carrier is expanding; For example, it plans to add services to Ibiza in the third quarter of 2025, with flights from both Milan and Rome.
