A MESSAGE FROM SANDALS RESORTS INTERNATIONAL | News
Following Hurricane Melissa’s landfall in Jamaica, we are grateful that all guests and team members staying at our resorts are safe. The safety and well-being of our guests and team members remains our top priority.
Today, we continue to engage with team members throughout Jamaica and have begun comprehensive reviews of all resorts. We remain committed to keeping our guests, partners and stakeholders informed and will provide updates as more information becomes available.
We express our sincere gratitude to the guests who joined our teams in careful preparation and followed every protocol in Jamaica. Your cooperation, compassion and sense of community have lifted spirits and brought comfort during a challenging time. We also express our deep appreciation to our team members across Jamaica for their extraordinary commitment and care in balancing their responsibilities to guests while their own families and communities were affected by the storm. And to those who have shared well wishes from around the world – from past guests, travel agents, partners and friends – your encouragement and support mean more than words can express.
We understand that many valued guests’ travel plans have been disrupted by Hurricane Melissa, and we are committed to providing all possible support. If you have booked a holiday to Jamaica through Unique Caribbean Holidays Ltd. (UCHL), the UK tour operator for Sandals and Beaches Resorts, and is departing soon, the Operations team will contact you to discuss your options. If you have any questions in the meantime, please email us [email protected]. If you have booked a holiday to a Sandals or Beach Resorts in Jamaica through another tour operator or travel agent, please contact them directly to discuss your booking.
As Jamaica begins to recover from the impacts of Hurricane Melissa, we stand ready to provide unwavering support. The Sandals Foundation has initiated proactive relief efforts across the island. Those wishing to contribute can visit www.sandalsfoundation.org to join the mission.
