Tim Bowler, president of ICE Mortgage Technology, on how ICE delivers results for the mortgage industry

Tim Bowler, president of ICE Mortgage Technology, has a clear, specific vision for the future of ICE Mortgage Technology and the mortgage industry. In this Executive Conversation, Tim discusses ICE’s investments in product innovation, a corporate culture based on continuous improvement and future career opportunities for those who want to make a difference.

Housing Wire: ICE Mortgage Technology has made significant investments in product innovation. Can you tell us more about these investments and what they mean for the mortgage industry?

Tim Bowler: Absolute. At ICE Mortgage Technology, we are deeply committed to revolutionizing the mortgage lifecycle by continually delivering innovative solutions that digitize and improve workflow across the real estate and home financing continuum. In recent years, we have invested substantially in developing and improving our technology solutions, from market-leading mortgage lending solutions to best-in-class servicing technology, data and analytics, and more.

This commitment to supporting our customers to help their customers’ households have a better homebuying experience, faster refinancing or a more user-friendly home equity line of credit is driven by our desire to provide lenders, servicers and the families they serve with the most advanced and efficient tools available, allowing them to operate more efficiently, attract new customers, retain existing customers and generally make more informed decisions. Our focus on innovation also ensures that our products remain on the cutting edge, helping our customers streamline their processes, reduce costs, approve loans faster and improve the overall experience for current and future homeowners.

HW: How do you ensure that your products remain at the forefront in such a rapidly evolving industry?

TB: I continue to emphasize to our team that we must relentlessly focus on the three ‘I’s and one ‘P’. We must continually improve our solutions suite, integrate our solutions into a seamless life of lending offerings, innovate by dynamically adopting new technology, and collaborate with our customers as they grow their businesses. Staying at the forefront of the mortgage industry requires a proactive approach to innovation and a deep understanding of our customers’ needs. We invest heavily in research and development and are constantly seeking feedback from our customers to understand what they see as the opportunities ahead and their challenges. Our teams do a fantastic job of continually connecting and collaborating with our customers to leverage the insights they share to guide our product roadmap.

HW: One of your notable products is ICE Product and Pricing Engine (PPE). How has this product evolved and what impact has it had on your customers?

TB: ICE PPE is an excellent example of how our investments in innovation translate into tangible benefits for our customers. We have significantly improved the capabilities of our PPE, making it more robust, even more accurate and easier to use. It is the only Encompass-native product and pricing engine on the market, making it easier to automate pricing and loan locks without leaving the platform.

Using advanced data analytics and machine learning, ICE PPE now offers more precise and dynamic pricing options, which in turn helps lenders offer competitive rates and manage their margins effectively. This evolution of our product and pricing technology has enabled our customers to operate more efficiently, become more profitable and offer better pricing options to their customers, ultimately leading to increased satisfaction and loyalty.

We also have an ICE PPE advisory group, made up of leading mortgage lenders. They meet regularly to identify common challenges and devise pricing solutions for lenders and those in the secondary and capital markets. Hearing their feedback was an excellent opportunity to ensure we provide the solutions our customers need as their needs evolve.

HW: With all these developments, ICE Mortgage Technology seems like an exciting place to work. What can you tell us about the career opportunities at ICE?

TB: ICE Mortgage Technology is a great place to work and an exciting place to build a career. We are at the forefront of industrial innovation, which is happening and expanding rapidly. We are looking for passionate professionals who want to make a difference in the mortgage industry. Our dynamic and collaborative environment promotes innovation, connection and personal and professional growth opportunities.

Whether you’re interested in helping us deliver the latest innovations in mortgage technology, are passionate about building strong customer relationships, or want to be at the forefront of the latest regulatory changes in the industry, there’s a place for you at ICE. We offer countless opportunities for growth and development and welcome innovative ideas. We want to help our team members achieve their professional goals while contributing to the transformation of our industry.

HW: Finally, what would you say to professionals considering a career with ICE Mortgage Technology?

TB: I would say now is the perfect time to join ICE Mortgage Technology. We are committed to making the dream of homeownership a reality for more Americans and helping make it a reality through easy-to-use technology. We need talented, motivated individuals to help us achieve this and fulfill our mission: creating a better experience for current and future homebuyers.

If you are passionate about innovation and people and want to make a significant difference in the lives of millions of Americans, ICE offers a unique opportunity to be part of something that is truly transformative and inspiring. Our team is our greatest asset and we strive to provide a supportive and enriching environment where everyone has the opportunity to thrive. Join usand help shape the future of mortgages with ICE.